No costs are charged for cancelling a sauna visit. If you reserved a treatment, meditation or package and you cancel less than 24 hours before the reserved arrival time, 100% of the reservation value will be charged.
An unfortunate event may require that you cancel your booking with us. Cancellation is free of charge up to 1 week prior to your arrival. In case of a cancellation within 1 week prior to your arrival, 35% of the booking value will be charged. In case of cancellation within 24 hours before the indicated time of arrival or a no-show, we will unfortunately have to charge 100% of the booking value. Different cancellation terms and conditions apply for group reservations.